Visions and Values

Vision

To accelerate patient recruitment and increase patient retention in every clinical trial.

Values

We do no harm

• The health and safety of our patients and staff is first and foremost
• We promote health in the wider social and academic context

We are ethical

• Keep our promises – personal and corporate
• Charge fairly for our services
• Seek to pay a fair wage
• Promote equality of opportunity for all
• Operate with integrity and trust
• Act as transparently as possible with our staff and all our stakeholders
• Behave with honesty, and expect honesty in return
• Respect confidentiality – to patients, customers and our staff

We are professional

• Operate to our concept of best practice at all times
• Strive for efficiency and effectiveness in all tasks - working to a defined Quality Management System
• Seek to deliver a quality service - based on conformance to requirements
• Encourage and promote innovation
• Aim for clarity in decisions, communication and delegation
• Take pride in what we do – promoting our services and brand wherever relevant

We encourage employee well being and personal growth

• Value enthusiasm, energy and a sense of fun in our staff
• Display a commitment to teamwork and co-operative behavior towards common goals
• Promote work and non-work in harmony
• Empower our staff through responsibility, management and training, aiming for a balance between control and independence of action